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The fourth is always to make service delivery transparent through institutionalisation of community police partnership (such as establishment of police station outreach centres). Punjab is the first state in India to implement community policing at a large scale in an institutionalised manner. It has become possible since the political leadership has had the lead. Around 400 centres would provide counselling services to resolve disputes related to domestic violence, dowry and other crimes against women. These would likewise have facility for lodging complaints against police personnel, punjab news paper along with transparent disposal of these complaints.
Run together with representatives of the community, the centres would provide copies of FIR, untraced reports, no-objection certificates for arms licences, permission for functions, tenant verification, servant registration, and so forth
The concept behind every one of these reforms would be to restore the denied "personhood" across board to citizens, and reinforce the need for what Hannah Arendt (1986) termed as "the directly to have rights".
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